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I've tried, devoid of good results to reach your customer service Office. I misread the flight time for your personal flight 3530 and wish to vary it. I attempted calling inside five minutes of reserving this flight but have experienced no response. I have not despatched this information in advance of
On arrival in Panama with flight AA959 one of many 2 luggages, a Roncato baggage, ( pictures hooked up ) value €189 arrived damaged. I straight away went to the suitable Place of work inside the airport, in which the one comment was which they handed me a « checking Post Problems see », which I enclose herewith. I put in the next day buying a different baggage and attempting to get in contact with the places of work via the phone numbers indicated over the claimed document without having, on the other hand, getting any reply – the phone is rarely answered and the line goes blank following several minutes of ready, it doesn't matter which range I dial. I thus commence my travel and on my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I yet again attempt to Call your Business office within the airport, but the only real guidance they may give me was to challenge a grievance by way of your web site, which I'm now carrying out. In addition to the above, I do have Yet another – and probably far more major – complaint. At enough time of my reservation I compensated an additional $88 ($44 each) for more comfort seats. To my surprise, the seats turned out to be the conventional – no more – seats.
I discover it awful to possess my baggage go lacking in Miami on both of those leaving and returning flights. I count on for being contacted right away on how we can easily come to an settlement relating to this. I is going to be doing a adhere to up.
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under no circumstances ever gained these types of very poor service and a firm that simply just doesn’t care about there paying buyers
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Our flight from Greenville, SC to Dallas arrived punctually but we ended up necessary to continue to be during the airplane on tarmac for nearly 90 minutes causing several to overlook connecting flights. AA screwed up all over again–nobody satisfied with getting handled like cattle; you have never appreciated your shoppers.
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When I received on the complimentary lodge that American set up for me, I known as 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights which were out there on USAIR. She instructed me there were no open up seats on any with the early USAIR flights. I was on the web and could see that there were out there flights. I truly booked a flight to confirm it to her.